Front-End Cashier & Customer Service Pro

Whole Foods Market; Lynnfield (MA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Health & wellness

Job summary

Whole Foods Market in Lynnfield, MA is seeking a Customer Service & E-Commerce Team Member who supports checkout, bags groceries, and assists at the customer service desk.

Responsibilities include efficient checkout, respecting safety regulations, maintaining displays, and providing friendly, courteous service to customers and team members. No prior retail experience required; flexible schedule offered with wage range $18.00–$25.40 per hour.

Qualifications

• No prior retail experience required.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds government regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register – changing tapes and ribbon as necessary.
• Follows all cash handling procedures – meeting and exceeding regional cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and backed up lines – helping reduce customer waiting time.
• Proactively participates in company programs as directed by leadership.
• Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.

Skills

Customer service

Patience

Communication

Teamwork

Basic math

Time management

Attention to detail

Fast-paced environment

Job description

Whole Foods Market in Lynnfield, MA is seeking a Customer Service & E-Commerce Team Member who supports checkout, bags groceries, and assists at the customer service desk.

Responsibilities include efficient checkout, respecting safety regulations, maintaining displays, and providing friendly, courteous service to customers and team members. No prior retail experience required; flexible schedule offered with wage range $18.00–$25.40 per hour.