Front End Cashier & Customer Experience Specialist

Food Lion; Hickory (NC); On-site; USD 26,000 - 38,000; Full time

Job summary

Food Lion in Hickory, NC is hiring for a store front end associate who delivers fast, friendly service and keeps the checkout area efficient. You will greet customers, scan items, assist with bagging, and ensure accuracy in transactions.

This role requires a high school diploma or equivalent, strong communication, and the ability to learn multiple tasks. You will work as part of a team, maintain a neat front end, and adhere to company policies while serving diverse shoppers.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow procedures for refunds and error correction.
• Maintain alertness and call for assistance when needed to service customers per service standards.

Skills

Effective communication

Customer service

Multi-tasking

Cashier operations

Physical endurance

Education

High school diploma or equivalent

Job description

Food Lion in Hickory, NC is hiring for a store front end associate who delivers fast, friendly service and keeps the checkout area efficient. You will greet customers, scan items, assist with bagging, and ensure accuracy in transactions.

This role requires a high school diploma or equivalent, strong communication, and the ability to learn multiple tasks. You will work as part of a team, maintain a neat front end, and adhere to company policies while serving diverse shoppers.