Front-End Cashier & Customer Experience Pro

Family Fare, LLC; Howell (MI); On-site; USD 26,000 - 32,000; Full time

Job summary

SpartanNash in Howell, MI is seeking a cashier to operate the register and scanner, itemize purchases, and assist in bagging while delivering courteous service. The role requires basic math, good communication, and the ability to handle various grocery categories in a fast-paced environment.

The position emphasizes accuracy in transactions, familiarity with loyalty programs, and adherence to safety and sanitation standards, with opportunities to assist across departments as needed.

Qualifications

• High school diploma or GED (preferred).
• One year of prior retail or related experience preferred.
• Good verbal communication skills; ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented.
• Basic reading, writing and arithmetic skills are required.

Responsibilities

• Operate cash register and electronic scanner to itemize customer purchases; handles a variety of products which may include dry groceries, frozen foods, dairy products, produce, poultry, fish, beef and pork products.
• Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons accurately and in accordance with company policy.
• Weigh and carefully bag customer purchases.
• Understand use of check-stand equipment (register, scanner, scale, belts) and its efficient operation.
• Responsible for front-end duties such as merchandising check-stand (newspapers, periodicals, candy, etc.).
• Ensure proper use of product identification and corresponding PLU's; report errors in pricing or signage.
• Maintain an understanding of current store programs and product locations.
• Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
• Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc.
• Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.
• May be responsible to assist with stocking items.
• Follow all PPE and Safety Guidelines
• Follow all Food Safety and Cleaning Expectations
• Follow guest experience guidelines
• May be assigned tasks in other departments based on customer experience need
• Additional responsibilities may be assigned as needed

Skills

Verbal communication

Customer service

Organizational skills

Attention to detail

Reading, writing, arithmetic

Education

High school diploma or GED (preferred)

Job description

SpartanNash in Howell, MI is seeking a cashier to operate the register and scanner, itemize purchases, and assist in bagging while delivering courteous service. The role requires basic math, good communication, and the ability to handle various grocery categories in a fast-paced environment.

The position emphasizes accuracy in transactions, familiarity with loyalty programs, and adherence to safety and sanitation standards, with opportunities to assist across departments as needed.