Customer-Centric Cashier & Front-End Pro

Albuquerque & Sunwest True Value; Sun City West (AZ); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Albuquerque & Sunwest True Value is seeking a friendly cashier to operate the checkout counter and help customers with questions. You will be the first impression customers see, so delivering outstanding service aligned with our values is essential.

Responsibilities include maintaining a clean front end, greeting customers, processing transactions, answering questions, and promoting loyalty programs while ensuring accuracy and efficiency at the register.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Team player with a willingness to contribute wherever needed.
• Good math and cash register skills.
• General understanding of store merchandise with a willingness to continually expand knowledge.
• Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
• Able to work flexible hours, including weekends and holidays.
• Highly organized, ability to multi-task with acute attention to detail.
• Able to communicate effectively with customers, co-workers, and management.
• Able to lift and handle products of varying weight as needed to carry out cashier duties.
• Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint is a plus.

Responsibilities

• Create an inviting environment for customers by maintaining a clean and orderly front end, which will include housekeeping tasks as needed.
• Verbally welcome all customers to True Value.
• Be able to answer a variety of basic questions concerning merchandise and its location in the store.
• Answer phones promptly and transfer customers to the correct department.
• Provide a smooth customer service experience by maintaining an efficient checkout process and orderly traffic flow through the checkout.
• Have a working knowledge of all store policies and procedures, including returns, refunds, account payments, and deliveries.
• Promote store loyalty programs and seasonal promotions.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Operate all point-of-sale equipment and process all types of transactions, including cash, credit card, debit card, and house accounts. Provide accurate sales transactions to all customers.
• Maintain the displays and area around the checkout counter, including stocking and cleaning.
• Understand and perform proper procedures for opening and closing the cash till.
• Help store staff with other tasks as needed.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Skills

Customer service

Team player

Cash handling

POS system

Merchandise knowledge

Multitasking

Communication skills

Physical strength

Tools

MS Word

PowerPoint

Job description

Albuquerque & Sunwest True Value is seeking a friendly cashier to operate the checkout counter and help customers with questions. You will be the first impression customers see, so delivering outstanding service aligned with our values is essential.

Responsibilities include maintaining a clean front end, greeting customers, processing transactions, answering questions, and promoting loyalty programs while ensuring accuracy and efficiency at the register.