FRONT END/CASHIER

Dillons; Wichita (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Dillons in Wichita, KS is seeking a friendly cashier to assist customers and process sales, upholding the store's values of respect, honesty, integrity, diversity, inclusion and safety.

You will handle opening/closing registers, tender transactions, price checks, and refunds, while maintaining a clean checkstand area and delivering excellent service.

Qualifications

• Minimum 6 months cashier experience.
• Must be at least 18 years old (19 in some states).
• Ability to pass a drug test.
• Ability to work weekends.
• Ability to work overtime as needed.
• Ability to organize/prioritize tasks.
• Accuracy and attention to detail.

Responsibilities

• Assist customers and process sales.
• Open/close the register and ring sales; complete tender transactions.
• Maintain cleanliness of checkstand area.
• Process refunds, exchanges, money orders, and transfers; issue gift cards.
• Provide lottery service where applicable and handle licenses.
• Answer telephones and respond to customer inquiries.
• Support and uphold company policies and initiatives.
• Ensure Electronic Article Surveillance tags are deactivated at checkout.
• Handle price discrepancies and vendor reports.
• Maintain store accounting functions and prepare deposits.

Skills

Customer service

Cashier experience

Attention to detail

Time management

Weekend availability

Communication skills

Reliability

Education

HS diploma or GED

Education/experience mix

Job description

Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation