FRONT END/CASHIER

Smith's Food and Drug; Syracuse (UT); On-site; USD 17,000 - 21,000; Full time

Job summary

Smith's Food and Drug in Syracuse, UT is seeking a friendly cashier to join the Customer Service Desk. You will assist customers, process sales, operate the register, handle refunds and money orders, and support store accounting tasks.

Minimum qualifications include a high school diploma or GED, six months cashier experience, ability to pass a drug test, and willingness to work weekends and overtime. The role requires attention to detail and strong organizational skills in a fast-paced setting.

Qualifications

• High school diploma or GED or combination of relevant education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco; ability to pass drug test.

Responsibilities

• Assist customers and process sales at the Customer Service Desk.
• Operate the cash register, complete tender transactions, bag merchandise, and handle money drops.
• Maintain cleanliness of the checkstand area and adhere to housekeeping standards.
• Answer telephones and provide customer service support.
• Comply with all corporate policies and promote company initiatives.
• Verify and deactivate or remove Electronic Article Surveillance tags at point of sale.
• Respond to EAS pedestal activations and ensure tag removal when necessary.
• Open and close the Customer Service Desk; process refunds, exchanges, money orders, transfers, bill pay, and gift cards.
• Provide lottery service (except Alaska) and fish and game licenses as applicable.
• Manage price discrepancy logs and run vendor reports as needed.
• Handle and resolve customer issues with honesty and integrity; follow directions and seek help when necessary.

Skills

Customer service

Cash handling

Cashier experience

Weekend availability

Fast-paced work

Organizational skills

Attention to detail

Ability to pass drug test

Education

High school diploma or GED

Job description

Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation