FRONT END/CASHIER

Quality Food Centers; Kirkland (WA); On-site; USD 25,000 - 29,000; Full time

Job summary

Quality Food Centers, Inc. in Kirkland, WA is seeking a friendly cashier to help customers, process sales, and uphold our core values of respect, integrity, and safety. You will operate the customer service desk, ring sales, and handle refunds while maintaining a clean, efficient checkout area.

The ideal candidate has a high school diploma or GED, at least six months of cashier experience, and the ability to work weekends in a fast-paced environment. Drug testing may be required.

Qualifications

• High school diploma or GED required.
• Six months cashier experience required.
• Able to pass drug test.
• Able to work in a fast-paced environment.
• Must be available on weekends and various shifts.
• Ability to organize and prioritize tasks.
• Accurate and detail-oriented.

Responsibilities

• Open and close the customer service desk.
• Process refunds, exchanges, money orders, transfers, and gift cards.
• Provide lottery service (where allowed) and related duties.
• Answer telephones and assist customers.
• Maintain cleanliness of the checkstand area and perform price checks if needed.
• Follow corporate policies and participate in company initiatives.
• Handle Electronic Article Surveillance tags and item security at point of sale.
• Assist with store accounting tasks as needed.

Skills

Cash handling

Customer service

Attention to detail

Weekend availability

Multitasking

Education

High School Diploma or GED

Job description

Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation