FRONT END/CASHIER

Smith's Food and Drug; Reno (NV); On-site; USD 18,000 - 22,000; Full time

Job summary

Smith's Food and Drug in Reno, NV is seeking a friendly cashier to assist customers and process sales at the Customer Service Desk. You will demonstrate the company’s core values of respect, honesty, integrity, diversity and safety while delivering accurate transactions.

The role requires a high school diploma or GED, at least 6 months of cashier experience, and the ability to work weekends and various shifts. You must pass a drug test and maintain a fast-paced, courteous service environment.

Qualifications

• High school diploma or GED (or equivalent).
• Cashier experience of at least 6 months.
• Must be at least 18 years old (19 in Idaho/ Alaska for tobacco).
• Ability to pass a drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends and various shifts, overtime as needed.
• Ability to organize and prioritize tasks.
• Accuracy and attention to detail.

Responsibilities

• Deliver excellent customer service at the Customer Service Desk.
• Perform cashier functions: open/close register, ring sales, complete transactions, bag merchandise, handle money drops, know produce codes.
• Maintain cleanliness of the checkstand area to standard.
• Answer telephones and assist customers.
• Comply with corporate policies and promote company initiatives.
• Verify EAS tags are deactivated or removed at point of sale; respond to pedestal activations as needed.
• Maintain store accounting functions and prepare bank deposits of excess funds.
• Open and close the desk; process refunds, exchanges, money orders, transfers, bill pay, gift cards, and purchases.
• Provide lottery service (except Alaska) and fish/game licenses; handle faxes and lost-and-found; run vendor reports.
• Work cooperatively in a high-paced environment; manage conflicts calmly; act with honesty and integrity; follow directions and seek help when needed.
• Provide support to minors, individuals with special needs, and older adults; perform essential functions with or without accommodations.

Education

High school diploma or GED

Job description

Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation