FRONT END/CASHIER

Fred Meyer, Inc.; Fairbanks (AK); On-site; USD 21,000 - 30,000; Full time

Job summary

Fred Meyer, Inc. in Fairbanks, AK, is seeking a customer-focused associate to assist customers and process sales at the Customer Service Desk. You will deliver service aligned with company values and handle everyday transactions with accuracy.

Responsibilities include opening/closing desk, processing refunds, issuing money orders, providing lottery service (where available), and maintaining checkstand cleanliness while adhering to policies and promoting company initiatives.

Qualifications

• High school diploma or GED or equivalent education/experience
• Six months cashier experience for Customer Service Desk
• Must be 18 years or 19 in Idaho/Alaska if selling tobacco
• Ability to pass a drug test
• Able to work weekends and overtime as needed
• Ability to organize and prioritize tasks with accuracy

Responsibilities

• Assist customers and process sales at the service desk.
• Open/close desk; process refunds, exchanges, money orders, transfers, bill pay, and gift cards.
• Provide lottery service (except Alaska) and fish and game licenses.
• Send/receive faxes; administer lost and found; run vendor reports.
• Maintain checkstand area to housekeeping standards and comply with policies.
• Verify all EAS tags are deactivated at point of sale and respond to activations.
• Promote company initiatives and support customer service excellence.

Skills

Cashier experience

Weekend availability

Fast-paced environment

Attention to detail

Task organization

Education

High school diploma or GED

Job description

Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation