FRONT END/CASHIER

Kroger Family of Companies; Logan (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Utah operates a customer service-oriented role at the Logan store. Cashier duties include processing sales, handling transactions, bagging, and maintaining the checkstand area. You will answer phones, follow policies, and support store initiatives.

The position requires a high school diploma or GED, at least 18 years old, and the ability to work in a fast-paced environment, including weekends and varied shifts. Lottery services may be provided where allowed.

Qualifications

• High school diploma or GED or equivalent
• At least 6 months cashier experience for Customer Service Desk
• Must be 18+ (19+ in certain jurisdictions if tobacco is sold)
• Pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends, any shift, and overtime as needed
• Strong organizational and prioritization skills
• Attention to detail and accuracy

Responsibilities

• Assist customers and process sales at the checkout
• Perform cashier functions: operate register, process transactions, bag merchandise, and money drops
• Maintain cleanliness of the checkstand area
• Answer phones and comply with corporate policies
• Provide lottery service where applicable and process refunds, exchanges, and transfers
• Open/close the Customer Service Desk and handle refunds, money orders, bill pay, and gift cards
• Run vendor reports and support store accounting tasks
• Demonstrate Kroger's core values in daily operations
• Support and promote company initiatives
• Ensure Electronic Article Surveillance tags are deactivated or removed at point of sale

Skills

Customer service

Cashiering

Attention to detail

Multitasking

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fastpaced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience