FRONT END/CASHIER

Kroger Family of Companies; Las Vegas (NV); On-site; USD 21,000 - 26,000; Full time

Job summary

Kroger Co. in Las Vegas is seeking a customer-focused cashier to support the store’s operations and service standards. You will handle cashiering tasks, assist customers at the service desk, and help maintain the checkstand area and overall store appearance.

Assignable responsibilities include processing refunds and exchanges, issuing money orders, lottery and licenses where allowed, and ensuring compliance with company policies while providing courteous support to customers and colleagues alike.

Qualifications

• High school diploma or GED or an equivalent combination of education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Must be 18+ years old (19+ in Idaho/Alaska if tobacco is sold).
• Ability to pass a drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends regularly, any shift, and overtime as needed.
• Ability to organize and prioritize tasks and projects.
• Attention to accuracy and detail.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service.
• Perform cashier functions, including opening/closing register and processing transactions.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to standards.
• Answer telephones.
• Comply with corporate policies and initiatives.
• Verify EAS tags are deactivated/removed at the point of sale.
• Respond to EAS pedestal activations as needed.
• Open and close the Customer Service Desk.
• Process refunds, exchanges, money orders, transfers, bill pay, gift cards, and equipment rentals.
• Provide lottery service (except Alaska) and fish/game licenses.
• Send/receive faxes and manage lost and found.
• Run vendor reports and work cooperatively in a high-paced environment.
• Handle conflicts calmly and with integrity; follow directions and seek assistance when needed.
• Support and assist minors, individuals with special needs, and older adults when required.
• Perform essential functions of the position with or without reasonable accommodation.

Skills

Cashier experience

Customer service

Detail orientation

Conflict management

Communication skills

Education

High school diploma or GED

Job description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Deliver and encourage other associates to deliver excellent customer service

• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes

• Complete file maintenance log for price discrepancies

• Maintain cleanliness of checkstand area to housekeeping standards

• Answer telephones

• Comply with all corporate policies

• Promote and follow Company initiatives

• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale

• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

• Maintain all store accounting functions

• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

• Open and close desk

• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals

• Provide lottery service (except Alaska) and fish and game licenses

• Send/receive faxes

• Administer lost and found

• Run vendor reports

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

• Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience

• Six months cashier experience to work at Customer Service Desk

• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco

• Ability to pass drug test

• Ability to work in a fastpaced environment

• Ability to work weekends on a regular basis, work any shift and work overtime as needed

• Ability to organize/prioritize tasks/projects

• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure

• Related retail experience