FRONT END/CASHIER

The Kroger Co.; Albuquerque (NM); On-site; USD 17,000 - 22,000; Part time

Job summary

The Kroger Co. in Albuquerque, NM is seeking a friendly front-end associate to assist customers and process sales, upholding Kroger's values of respect, honesty, integrity, diversity, inclusion and safety.

The role covers cashier duties, customer service, store cleanliness, and performing diverse checkstand and desk tasks. You will work in a fast-paced environment, weekends, and shifts as needed, while ensuring accurate payments and policy compliance.

Qualifications

• Six months cashier experience to work at Customer Service Desk.
• Must pass drug test.
• Able to work weekends, varied shifts.
• Fast-paced environment, attention to detail.
• Basic math and cash handling accuracy.

Responsibilities

• Deliver and motivate associates to provide excellent customer service.
• Operate cashier, open/close registers, process sales and tender transactions.
• Maintain price discrepancy logs.
• Keep checkstand area clean per standards.
• Answer phones.
• Follow all corporate policies.
• Support company initiatives.
• Verify EAS tags are deactivated at sale.
• Respond to EAS pedestal activations and remove tags.

Skills

Customer service

Cashier experience

POS system knowledge

Retail operations

Education

High school diploma or GED

Job description

Job Description

Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Description

Assist customers and process sales. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks

Customer Service Desk

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Ability to organize/prioritize tasks/projects
• Accuracy/attention to detail

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related retail experience