FRONT END/CASHIER

Kroger; Conifer (CO); On-site; USD 26,000 - 34,000; Full time

Job summary

Kroger is seeking friendly associates to assist customers and process sales at the front end. Responsibilities include cashiering, refunds, exchanges, and providing lottery services where allowed.

You will help maintain the checkstand area, handle price discrepancies, and support the customer service desk with a professional, respectful attitude. Ideal candidates have a high school diploma or GED and at least six months of cashier experience.

Qualifications

• High school diploma or GED or combination of relevant education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Must be at least 18 years old; 19 in certain states for tobacco.
• Ability to pass drug test.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver and encourage associates to deliver excellent customer service.
• Perform cashier functions including opening/closing registers, ring sales, and completing tender transactions.
• Maintain checkout area to housekeeping standards and handle price discrepancies.
• Answer telephones and comply with corporate policies.
• Process refunds, exchanges, money orders, and other desk transactions.
• Provide lottery service (except Alaska) and issue licenses as needed.
• Manage lost and found and run vendor reports.
• Assist in store accounting functions and bank deposits.

Skills

Cashier experience

Customer service

Fast-paced environment

Conflict resolution

Education

High school diploma or GED

Job description

Job Description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting

• Maintain all store accounting functions
• Prepare bank deposit of excess funds (cash and checks)

Customer Service Desk

• Open and close desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High school diploma or general education degree (GED); or combination of relevant education and experience
• Six months cashier experience to work at Customer Service Desk
• Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment