Front-End Associate

ZippyApp - Recruitment Marketing; Pomona (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

ZippyApp - Recruitment Marketing is seeking a customer service associate to provide friendly, efficient help at our retail location. You will greet customers, answer questions, stock shelves, and assist at the register.

The role includes lifting duties and standing for much of the shift, with a focus on accuracy and excellent service. No prior experience is required, and you will be trained on store policies and safety procedures.

Qualifications

• No prior experience required.
• Must demonstrate friendly, customer-focused attitude.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Greet customers and assist with product questions.
• Stock shelves, rotate items, and keep aisles tidy.
• Operate the register and handle cash/transactions.
• Maintain store safety and security procedures.
• Help with bagging and customer checkout flow.

Skills

Friendly personality

Customer service

Flexible hours

Lifting up to 50 lbs

Education

No formal education required

Job description

Provide excellent customer service to all customers! The associate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The associate frequently is required to walk and stoop, kneel, crouch, or crawl. The associate must regularly lift and/or move up to 10 pounds, and frequently lift and/or move up to 50 pounds. May be exposed to weather conditions.

Examples Of Work Performed: (Work responsibilities may vary, depending on assignment)

Requirements/Responsibilities

• Friendly personality.
• Excellent customer service skills.
• Uses care in handling products.
• Self motivated.
• Follows security procedures.
• Fills the shelves and rotate items if necessary.
• Picks up floor, clears carts, cleans and stocks registers, fills bag stations.
• Brings in carts from the parking lot.
• Perform night maintenance duties as directed.
• Verifies information on check and if acceptable, enters and properly tenders check into register system.
• Properly handles, counts and enters food stamps, EBT into register system.
• Ensures coupons are valid and properly entered.
• Maintains a neat and organized till.
• Adheres to company policies on the handling and sales of liquor and tobacco.
• Any other responsibilities assigned by manager.

Supervisory/Managerial Responsibility

This job has no supervisory responsibilities.

Knowledge, Skills and Abilities

Ability to treat each customer with respect and in a friendly manner. Ability to bag groceries properly. Ability to accurately count back change. Ability to work flexible hours as needed and scheduled. Patience skills in dealing with customers and other individuals. Knowledge of store layout. Ability to handle required lifting duties. Ability and willingness to smile and carry a casual conversation with customers.

Education and Experience

No prior experience or training.