Front-Drive Valet & Cashier - Guest Experience

Montage Hotels & Resorts; Laguna Beach (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Montage Hotels & Resorts in Laguna Beach, CA is seeking a Valet Cashier to manage the day-to-day flow of the valet parking team and front drive activity.

In this role you will process parking charges, handle cash, and communicate vehicle pulls with guests and colleagues, ensuring timely service and guest satisfaction.

The position emphasizes high-quality customer service, a professional appearance, and compliance with our policies in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience desirable.

Responsibilities

• Receive and communicate all vehicle pulls to the key control coordinator.
• Input and control parking charges and handle cash.
• Answer calls from guest rooms regarding vehicles to be pulled.
• Ensure vehicles are pulled in a timely manner to guest specifications.
• Organize and communicate outside transportation.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Montage Hotels & Resorts in Laguna Beach, CA is seeking a Valet Cashier to manage the day-to-day flow of the valet parking team and front drive activity.

In this role you will process parking charges, handle cash, and communicate vehicle pulls with guests and colleagues, ensuring timely service and guest satisfaction.

The position emphasizes high-quality customer service, a professional appearance, and compliance with our policies in a fast-paced environment.