Front Desk Wellness Coordinator - Birmingham, AL

The Joint Chiropractic; Birmingham (AL); On-site; USD 20,664 - 24,796; Full time

Job summary

The Joint Chiropractic in Birmingham, Alabama is looking for a motivated Wellness Coordinator to join our team. This role involves enhancing patient experience through excellent customer service, managing patient flow, and actively driving membership sales. Ideal candidates should have a high school diploma, a passion for health and wellness, and at least one year of sales experience. We offer competitive pay starting at $15-18/hr and opportunities for career advancement within our expanding network of clinics.

Qualifications

• Must have at least one year of previous sales experience.
• Ability to educate patients on wellness offerings and services.
• Prior office management or marketing experience is a plus.

Responsibilities

• Provide excellent services to members and patients.
• Greet members and patients upon arrival and check them in.
• Participate in marketing/sales opportunities to attract new patients.
• Manage the flow of patients through the clinic.

Skills

Sales Experience

Customer Service Orientation

Strong Phone Skills

Computer Skills

Ability to Multitask

Team Player

Education

High School Diploma or Equivalent (GED)

Tools

Point of Sale Software

Job description

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.

Competitive Pay starting at $15-18/hr

Potential for multi - clinic work

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.
• Essential Responsibilities
• Providing excellent services to members and patients.
• The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. BONUS POTENTIAL.
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
• Answering phone calls.
• Re‑engaging inactive members.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintaining the cleanliness of the clinic and organization of workspace.
• Confident in presenting and selling memberships and visit packages.
• Keeping management apprised of member concerns and following manager's policies, procedures and direction.
• Willingness to learn and grow.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes 2022 America's Best Small Companies list, number three on Fortune’s 100 Fastest-Growing Companies list and consistently named to Franchise Times Top 400+ Franchises and Entrepreneur’s Franchise 500 lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit www.thejoint.com.

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.