Front Desk- Weekday Full Time

Carbon Performance; Franklin (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Consistent schedule

Performance bonus

Access to gym facilities

Professional development

Job summary

Carbon Performance Gym in Franklin, TN is seeking a friendly Fitness Consultant to deliver outstanding customer service and help ensure a smooth operation of the facility.

You will greet members, conduct tours, promote memberships, support cafe service, and maintain a welcoming, clean environment for every guest who visits.

Join a positive team focused on health and growth, with ample opportunities for development and a consistent schedule.

Qualifications

• Experience in customer service, sales, or hospitality preferred.
• Excellent interpersonal and communication skills.
• Passion for health, fitness, and helping others.
• Strong organization and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with basic computer software and systems.

Responsibilities

• Greet members and guests and provide information about services.
• Promote and sell gym memberships and options.
• Keep the gym clean and organized during rounds.
• Assist in the cafe, handle transactions and serve snacks.
• Address member inquiries and resolve issues promptly.
• Support overall operations and customer experience.

Skills

Customer service

Sales

Hospitality

Interpersonal skills

Multi-tasking

Basic computer skills

Tools

POS systems

Job description

Benefits:

• Employee discount
• Consistent Schedule
• Bonus based on performance

Responsibilities:

As a Fitness Consultant at Carbon Performance Gym, you will play a crucial role in providing exceptional customer service and ensuring the overall smooth operation of the facility. Your responsibilities will include:

• Member Engagement: Welcome members and guests with a friendly and approachable demeanor, providing information about our services, classes, and facilities. Conduct tours of the gym to showcase our offerings and answer any questions.
• Membership Sales: Actively promote and sell gym memberships, ensuring potential members understand the benefits of joining Carbon Performance Gym. Collaborate with prospective members to find the best membership options for their needs.
• Facility Upkeep: Perform regular rounds around the gym to ensure a clean and organized environment. Assist in maintaining the cleanliness and tidiness of the gym floor, equipment, and common areas.
• Cafe Assistance: Work shifts in the gym's cafe, serving healthy snacks, beverages, and light meals to members. Handle transactions, maintain a clean cafe area, and provide excellent customer service.
• Customer Support: Address member inquiries, concerns, and feedback in a professional and timely manner. Provide solutions to ensure members have a positive experience during their visits.

Qualifications:

• Previous experience in customer service, sales, or hospitality is preferred.
• Excellent interpersonal and communication skills, with a friendly and approachable personality.
• Passion for health, fitness, and helping others achieve their goals.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in using basic computer software and systems.

Benefits:

• Competitive salary and commission opportunities.
• Access to gym facilities and classes.
• Opportunities for professional development and growth within the company.
• Positive and supportive team environment.

Looking to fill a full time position Monday-Friday 2PM-10PM