Front Desk & Visitor Experience Specialist

Hospice in the Pines; West Allis (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Hospice in the Pines is seeking a Full Time Receptionist to join our compassionate team. You will greet visitors and answer calls in a warm, professional manner, maintain a neat reception area, and perform light administrative tasks as assigned. The role requires good English communication, comfort with basic computer and office equipment, and the ability to learn new software.

High School diploma or GED preferred. Equal opportunity employer.

Qualifications

• Must be able to read, write, speak, and understand the English language.
• Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephones system.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e- mail.
• Preferred- High School diploma or GED.

Responsibilities

• Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner.
• Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.
• Greets visitors courteously and directs them to theappropriate areaor personnel and answers routine questions.
• Operates paging/telephone system asrequired. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
• Takesdetailed messages whenappropriateand ensures that messages are relayed promptly to the intended person.
• Ensuresthat the reception areas are clean, neat, and inviting.
• Prepares outgoing mail for pickup. Sorts and distributes incoming mail for distribution to departments.

Skills

English language proficiency

Customer service

Communication skills

Education

High School diploma or GED

Tools

Computer

Copier

Postage meter

Fax machine

Intercom

Telephone system

Job description

Hospice in the Pines is seeking a Full Time Receptionist to join our compassionate team. You will greet visitors and answer calls in a warm, professional manner, maintain a neat reception area, and perform light administrative tasks as assigned. The role requires good English communication, comfort with basic computer and office equipment, and the ability to learn new software.

High School diploma or GED preferred. Equal opportunity employer.