Front Desk Supervisor – Mental Health Clinic

Elite DNA Behavioral Health; Montgomery (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Annual PTO 15 days with tenure rewards

Birthday day off

Employee Assistance Program

Job summary

Elite DNA Therapy Services is seeking a Full-Time Front Desk Receptionist for the Dothan, AL location. The role focuses on supervising receptionist staff, greeting patients, handling calls, and performing clerical duties with professionalism.

The ideal candidate will have a friendly disposition, strong communication skills, and familiarity with medical terminology. The position offers a comprehensive benefits package and opportunities for growth within a collaborative team.

Qualifications

• High school diploma or GED required.
• One year of medical office experience preferred.
• Formal vocational training acceptable in lieu of high school.

Responsibilities

• Welcome patients and explain services, payment categories, and billing procedures.
• Schedule appointments and direct walk-ins per policies.
• Answer calls and route to appropriate staff.
• Register patients and collect documentation.
• Verify insurance and calculate charges; collect co-pays/deductibles.
• Inform patients of balances and issue receipts.
• Coordinate with Providers and Medical Assistants for smooth patient flow.
• Call to remind patients of appointments and follow up on no-shows.

Skills

Speaking skills

Listening skills

Computer literacy

Spanish bilingual

Customer service

Education

High school diploma

Vocational training

Medical office experience

Tools

Microsoft Office

Job description

Elite DNA Therapy Services is seeking a Full-Time Front Desk Receptionist for the Dothan, AL location. The role focuses on supervising receptionist staff, greeting patients, handling calls, and performing clerical duties with professionalism.

The ideal candidate will have a friendly disposition, strong communication skills, and familiarity with medical terminology. The position offers a comprehensive benefits package and opportunities for growth within a collaborative team.