Front Desk Supervisor - Free Cruise After First Season

Princess Cruises and Holland America Line; College (AK); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Free cruise after first season

Referral rewards

Lifetime experience

Rewards & incentives

Community service

Employee activities

Professional growth

Job summary

Princess Cruises and Holland America Line is seeking a Front Desk Supervisor at the Fairbanks Princess Riverside Lodge. The role oversees front desk operations, ensures smooth check-in/check-out, and handles guest requests in line with company policies.

The ideal candidate will have leadership experience, strong knowledge of hotel reservation systems, and proficiency with business applications. This is a seasonal full-time position with travel perks and staff incentives.

Qualifications

• Leadership experience at a front desk or hospitality setting.
• Proficiency with hotel reservation systems (PMS).
• Strong customer service and problem-solving skills.

Responsibilities

• Supervises the Front Desk staff and operations.
• Coordinates guest accommodations and requests.
• Provides customer service and resolves issues per policies.
• Monitors financial transactions and reported processes.
• Ensures efficient guest check-in/check-out.

Skills

Supervisory experience

Customer service

Time management

Teamwork

Tools

PMS systems

Job description

Princess Cruises and Holland America Line is seeking a Front Desk Supervisor at the Fairbanks Princess Riverside Lodge. The role oversees front desk operations, ensures smooth check-in/check-out, and handles guest requests in line with company policies.

The ideal candidate will have leadership experience, strong knowledge of hotel reservation systems, and proficiency with business applications. This is a seasonal full-time position with travel perks and staff incentives.