Front Desk Supervisor

Equity LifeStyle Properties; Town of Lake George (NY); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid vacation

Paid holidays

Sick time

Job summary

Equity LifeStyle Properties is seeking a Front Desk Supervisor in Lake George, New York. You will provide exceptional guest and resident services, act as a liaison, process payments, run reports, and coordinate with the Property Manager to handle inquiries efficiently.

The ideal candidate has 1+ years in customer service, strong organizational skills, and comfort with computer systems. We offer a comprehensive benefits package including medical, dental, vision, 401(k) with match, and paid time

Qualifications

• High school diploma or equivalent required.
• 1+ years of experience in customer service with strong service skills.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison, providing guests and residents with information in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance requests to ensure office efficiency.
• Collaborate with the Property Manager and communicate frequently to address inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts promptly.

Skills

Customer service

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Front Desk Supervisor in Lake George, New York.What you’ll do:Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.Your job will include:Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.Process payments and deposits.Run reports and submit maintenance request forms to ensure office efficiency.Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.Prioritize customer satisfaction, address conflicts and solve problems promptly.Experience & skills you need:High school diploma or equivalent experience.1+ years of experience in customer service with exceptional customer service skills.Strong organizational skills and meticulous attention to detail.Computer literacy and the ability to learn new systems.In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.As an Equal Opportunity Employer, we welcome and thank all applicants.Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is:Bi-Weekly Salary: $18.00 - $18.00The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.