A leading property management company in Lenhartsville, Pennsylvania, is seeking a Front Desk Clerk to provide exceptional customer service to guests and residents. Responsibilities include acting as a property liaison, processing payments, and ensuring office efficiency. The ideal candidate will have at least a high school diploma and over 1 year of customer service experience. Strong organizational skills and attention to detail are essential for success in this role.
Qualifications
Minimum 1 year of experience in customer service.
Exceptional customer service skills with the ability to address conflicts.
Strong organizational skills and computer literacy.
Responsibilities
Act as the property liaison and provide information to guests and residents.
Process payments and deposits efficiently.
Submit maintenance request forms to ensure office tasks are completed.
Skills
Exceptional customer service skills
Strong organizational skills
Meticulous attention to detail
Computer literacy
Education
High school diploma or equivalent
Job description
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Front Desk Clerk in Lenhartsville, Pennsylvania.**Wha****t you’ll do:**Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.**Your job will include:*** Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.* Process payments and deposits.* Run reports and submit maintenance request forms to ensure office efficiency.* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.* Prioritize customer satisfaction, address conflicts and solve problems promptly.**Experience & skills you need:*** High school diploma or equivalent experience.* 1+ years of experience in customer service with exceptional customer service skills.* Strong organizational skills and meticulous attention to detail.* Computer literacy and the ability to learn new systems.We invite you to visit our web site at for additional information regarding our exceptional resort communities.As an Equal Opportunity Employer, we welcome and thank all applicants.