Front Desk Supervisor

Outrigger; Honolulu (HI); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Health Insurance (Dental, Medical, V&D

Paid Holidays, Sick, Vacation &Medical

401K Retirement Plan

Discounted Hotel Rates

Growth & Training Opportunities

Job summary

Outrigger Reef Waikiki Beach Resort in Honolulu, HI is seeking a Front Desk Supervisor to lead the front desk team and ensure exceptional guest service. The role supports the Front Desk Manager in daily operations and staff guidance, with a focus on delivering the warm aloha experience for guests and colleagues alike.

Requires 1-2 years of customer service, ability to work flexible shifts, and a proactive, guest-first mindset.

Qualifications

• Minimum 1-2 years of customer service experience.
• Ability to work flexible days and shifts.
• Strong service-oriented attitude and teamwork.

Responsibilities

• Assist Front Desk Manager with leadership and supervision of the Front Desk team.
• Ensure smooth operation of the front desk and consistent guest service.
• Maintain aloha hospitality in line with Outrigger policies.

Skills

Customer service

Leadership

Communication

Job description

Front Desk Supervisor# Outrigger## Front Desk SupervisorApply: Honolulu, HI, USA - OUTRIGGER Reef Waikiki Beach Resort: Full time: Posted Yesterday: R4015It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description:**Work in a company where people truly believe in what they’re doing. At **OUTRIGGER Resorts & Hotels**, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.**Job Duties** Exemplifies the image of **“Aloha”** while assisting guests in accordance with Outrigger policies and procedures. Assists the Front Desk Manager in providing guidance and leadership as the lead Front Desk Agent ensuring smooth operation of the department and consistent customer service is being delivered to guest. Minimum 1-2 years of customer service experience is required. Must be able to work flexible days and shifts and have a strong service oriented attitude and able to work well with others. **Come Work Here!**Base pay starts at $33.87Health Insurance (Dental, Medical, Prescription, Vision)Paid Holidays, Sick, Vacation and Medical LeaveRetirement Plan (401K)Recognition and Award ProgramsEmployee Assistance ProgramDiscounted Hotel RatesAnd many opportunities for growth through our training and development programs!\\*please note that benefits may vary depending on position or property