Front Desk & Student Experience Coordinator

DETROIT TRAINING CENTER, INC

Detroit (MI)

On-site

USD 30,000 - 40,000

Full time

8 days ago

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Job summary

Detroit Training Center is seeking a friendly front desk administrator to create a positive first impression for visitors, callers, and online registrants. Responsibilities include greeting guests, maintaining a clean front desk, answering the main line, processing payments, logging contacts in Salesforce, assisting instructors, and distributing promotional materials.

Requirements: at least 1 year in a similar role, a high school diploma or GED, proficiency with computers, attention to detail,

Qualifications

1 year of administrative/office experience required.
Proficient with computers and basic software.
Detail-oriented with strong multitasking ability.
Excellent communication and customer service skills.

Responsibilities

Greet visitors and callers to create a positive first impression.
Maintain the front desk area and ensure a clean, organized lobby.
Answer the main telephone line and route calls, emailing messages with who/what/when/where/why.
Take payments from students or companies and document according to policy.
Enter all contacts into Salesforce to support follow-up and communications.
Assist instructors with class preparations and attendance tracking.
Distribute promotional materials and information requested via calls, emails, or registrations.