Front Desk Student Assistant

Cincinnati State; Cincinnati (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Cincinnati State is seeking a Front Desk Student Assistant to support the Clerical Assistant. Responsibilities include greeting guests, scheduling appointments, and assisting students with online tools. Ideal candidates will have excellent customer service skills and be eligible for federal work study.

Qualifications

• Must be at least 16 years old.
• Eligible for federal work study employment.

Responsibilities

• Call students to schedule advising appointments.
• Greet guests and assist with online tools.
• Answer incoming calls and guide students.

Skills

Customer Service

Communication

Problem Solving

Attention to Detail

Education

High School Graduate or GED

Tools

Microsoft Office Suite

Job description

Overview: The Business Division, which also includes the Midwest Culinary Institute, is seeking a work-study student to fill the Front Desk Student Assistant. Work-study staff will assist the Clerical Assistant with greeting customers, answering and making phone calls, and helping students navigate various college online tools.

Location: Clifton campus

Duties

• Call students to schedule advising appointments.
• Greet guests.
• Assist students with navigating the various college online tools including Self-Service Blackboard, Surge Mail, and Starfish.
• Answer incoming calls.
• Guide students to other areas of the college such as the Financial Aid/Registrar's office.
• Perform other clerical duties as assigned.
  
  

Requirements

• Excellent customer service and communication skills.
• Ability to problem solve with attention to detail.
• Positive attitude and a team player.
• Proficient with Microsoft Office Suite
  
  

Minimum Qualifications

• The hiring of student workers by Cincinnati State is premised on eligibility guidelines for federal work study employment. Eligible applicants must be high school graduates or have attained a GED. Additionally, eligible applicants for work study positions must be at least 16 years of age on or before the date of hire.
  
  

Eligible students must

• Have completed a FAFSA for the current school year.
• Meet and continue to meet Satisfactory Academic Progress.
• Be a United States citizen or eligible non-citizen.
• Demonstrate financial need.
• Be an active student at Cincinnati State.
  
  

Hourly Pay: $14.00 per hour

Location: Clifton Campus - Facilities Department

Work Hours: Part-Time, no more than 20 hours per week Monday - Friday between the hours of 8:30 am and 4:30 pm.

Students may not work during their scheduled class times.

Equal Opportunity Employer: Committed to Creating a Diverse & Inclusive Work Environment