Front Desk Staff - Per Diem

Mozaic Senior Life; Bridgeport (CT); On-site; USD 17,000 - 25,000; Part time

Job summary

Mozaic Senior Life is seeking a Front Desk Staff member for Per Diem Flex shifts in Bridgeport, CT. You will warmly greet members, check them in, and assist prospective members while supporting a collaborative team environment. Responsibilities include handling phones, reservations, towel and locker duties, and basic cash register payments.

Schedule varies, training provided. No experience is required, but a friendly demeanor and reliability are essential to help us deliver welcoming member

Qualifications

• No experience required.
• Willingness to work in a team environment.

Responsibilities

• Greet and check in members.
• Assist prospective members.
• Provide locker keys and towels.
• Answer phones and take messages.
• Process payments at the cash register.
• Make accurate reservations for services (massage, personal training, nutrition).
• Keep desk area tidy and assist with lounge, studios, locker rooms, weight room and pool area.
• Restock supplies as needed.
• Communicate upcoming events, member specials and new classes.
• Tour and sign up prospective members when leadership unavailable.
• Check work email daily.
• Report to Front Desk Lead.
• Schedule will vary.

Job description

The role of a Front Desk Staff position is Per Diem Flex, in which the main responsibilities are to happily greet and check in members, assist with prospective members, and provide locker keys and towels. Must have a willingness and desire to be part of a team environment. No experience required. Hours vary, depending on the shift. Duties include but are not limited to:

• Making sure membership is valid
• Answering the phone, taking detailed messages for all staff
• Making accurate reservations for massage therapists, personal training appointments, nutrition appointments and more
• Washing, drying and folding towels
• Keeping desk area tidy and assisting with picking up the lounge, studios, locker rooms, weight room and pool area
• Restocking coolers and supplies when needed
• Accepting payments for any item purchased by a member that must be processed through the cash register
• Providing support to rest of the staff, assisting with equipment changes for transitioning classes
• Communicating to the membership, all upcoming events, membership specials and new classes when needed
• Completing shift task list
• Touring and signing up prospective members if Membership Director, Front Desk Lead or other manager is not available
• Committing to checking work email a minimum of once a day
• Reports to Front Desk Lead
• Schedule will vary