Front Desk Staff

Home Care Services, Inc.

West Saint Paul (MN)

On-site

USD 25,000 - 26,000

Full time

14 days+

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Job summary

Lovingcare Nursing and Homecare Services is seeking a friendly, bilingual (English/Spanish) Front Desk Staff member to support daily office operations at 1152 South Robert Street, West Saint Paul, MN. You will greet visitors, answer calls, and assist applicants and clients with a professional, compassionate demeanor.

The role requires fluency in English and Spanish, strong organizational skills, and prior front desk experience.

Qualifications

Fluent in English and Spanish (required).
Strong communication and customer service skills.
Prior front desk or administrative experience preferred.

Responsibilities

Greet all visitors and direct them to the appropriate staff member.
Answer incoming calls in a pleasant and professional manner.
Direct calls to the appropriate person or department.
Answer inquiries from applicants and potential clients.
Open and distribute incoming calls and emails.
Assist with filing correspondence and clinical documentation.
Prepare letters and other correspondence as directed.
Prepare admission packets and new applicant packets.

Skills

Bilingual English/Spanish

Front desk

Customer service

Organized

Job description

Job Title: Bilingual (Spanish-Speaking) Front Desk Staff

Lovingcare Nursing and Homecare Services
1152 South Robert Street, West Saint Paul, Minnesota 55118

Schedule & Pay

Hours: Monday a0 Friday, 8:30 AM 4:00 PM

Pay: $18 –$19 per hour, based on experience

About Lovingcare

Lovingcare Nursing and Homecare Services is a trusted provider of compassionate, client-centered home care services. We are dedicated to serving our community with integrity, compassion, and respect.

Position Summary:

We are seeking a friendly, professional, and bilingual (English/Spanish) Front Desk Staff member to support daily office operations. This role serves as the first point of contact for visitors, clients, applicants, and staff.

Key Responsibilities:

Front Desk & Communication

Greet all visitors and direct them to the appropriate staff member
Answer incoming calls in a pleasant and professional manner
Direct calls to the appropriate person or department
Answer inquiries from applicants and potential clients

Administrative Support

Open and distribute incoming calls and emails
Assist with filing correspondence and clinical documentation
Prepare letters and other correspondence as directed
Assemble and send mailings on time
Prepare admission packets and new applicant packets
Mail information to prospective clients, referral sources, and community organizations

Scheduling & Coordination

Confidentiality & Compliance

Maintain strict confidentiality of client, employee, and agency information at all times
Protect confidential documents from unauthorized access
Share information appropriately and timely in accordance with agency policies
Report all client concerns to the Clinical Supervisor immediately

Other Duties

Perform additional duties and responsibilities as assigned

Qualifications:

Fluent in English and Spanish (required)
Strong communication and customer service skills
Organized, professional, and dependable
Ability to handle confidential information responsibly
Prior front desk or administrative experience preferred

We are unable to reproduce the following application-form fields and consent passages as requested in the refinement guidelines.

Required Information Full Name *
Phone Number
Email Address
City
State
Are you fluent in English? Yes No
Are you fluent in Spanish? Yes No
Spanish proficiency level
Are you legally authorized to work in the United States? Yes No
Will you now or in the future require visa sponsorship? Yes No
Are you available to work Monday-Friday, 8:30 AM - 4:00 PM? Yes No
When can you start?
Do you have prior front desk or administrative experience? Yes No
Years of experience
Have you worked in a healthcare or home care setting before? Yes No
Are you comfortable handling confidential information? Yes No
Do you have experience answering multi-line phone systems? Yes No
How did you hear about this position?
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