Front Desk Staff

COM Aquatics; Midland (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

COM Aquatics in Midland, TX is hiring a part-time Front Desk Associate to deliver warm, friendly service while handling basic administrative tasks. You will greet members, answer calls, process sign-ups and payments, and keep the lobby neat and welcoming.

The role emphasizes reliability, punctuality, and clear communication. Proficiency with Canva and Microsoft Office is preferred, and you will collaborate with coaches and staff to support daily operations and a positive member experience.

Qualifications

• High school diploma or GED is required.
• Must be at least 18 years old.
• Proficiency with Canva, Word and Excel is preferred.
• Excellent verbal and written communication with a customer-first mindset.

Responsibilities

• Greet members, guests, and athletes in a friendly, professional manner.
• Answer calls and in-person inquiries about programs, memberships, and schedules.
• Assist with sign-ups, renewals, account updates, and processing payments.
• Maintain a clean, organized front desk and lobby area.
• Collaborate with coaching staff and management to support daily operations.

Skills

Communication

Time management

Customer service

Punctuality

Education

High school diploma or GED

Tools

Canva

Microsoft Word

Microsoft Excel

Job description

Compensation: $14.00 per hour

Minimum Age: 18 years of age or older

Your Day-to-Day Impact

As a Front Desk Associate, you will handle a dynamic mix of customer service and administrative tasks. Your core responsibilities will include:

• Creating Warm Welcomes: Greet members, guests, and athletes with an enthusiastic, friendly, and professional attitude, making everyone feel valued and at home.
• Streamlining Communication: Act as the primary hub of information. Answer phone calls, and handle in person inquiries about our programs, memberships, and schedules with clarity and care.
• Growing Our Community: Assist new and returning members with where to go for sign-ups, renewals, account updates, and processing payments.
• Organizing Operations: Maintain clean, organized, and professional front desk and lobby areas. Keep digital databases and physical records up to date to ensure seamless daily operations.
• Supporting the Team: Collaborate with coaching staff, instructors, and management to support day-to-day facility needs, contributing to a smooth and positive experience for all.

What We Are Looking For

We are seeking reliable, detail-oriented individuals who have a genuine passion for helping people and understand that punctuality and dependability are of the utmost importance. Our community relies on us, and we will rely on you.

Required Qualifications:

• Education: High school diploma or GED equivalent.
• Age Requirement: Must be at least 18 years of age.
• Technical Skills: Basic proficiency in Canva, Microsoft Word, and Microsoft Excel.
• Communication: Exceptional verbal and written communication skills with a customer-first mindset.
• Work Ethic: Reliable, punctual, and able to work independently while managing multiple tasks in a fast-paced environment.

We are currently hiring for a part-time position Mondays - Thursdays from 3pm – 7pm.