Front Desk Specialist — Flexible Shifts & Guest Excellence

Shaner Hotels; East Towanda (PA); On-site; USD 18,000 - 25,000; Full time

Job summary

Shaner Hotels is seeking a friendly front desk associate at our Towanda Wysox property. The role focuses on check-in/check-out, guest services, and accurate payment processing to ensure a smooth guest experience.

Qualifications include a high school diploma and at least one year in customer service; hospitality experience is preferred. Bilingual English/Spanish is a plus. Computer familiarity is beneficial for daily tasks and reporting.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• High school graduate or equivalent.
• Ability to satisfactorily communicate with guests, management, and co-workers.

Responsibilities

• Provide superior guest services including check-in/check-out; process all payments.
• Provide information and services to any guest or visitor in a friendly, professional manner.
• Adhere to hotel requirements and contribute to a positive guest experience.

Skills

Customer service

Communication

Bilingual English/Spanish

Teamwork

Education

High school diploma or equivalent

Tools

Computer experience

Job description

Shaner Hotels is seeking a friendly front desk associate at our Towanda Wysox property. The role focuses on check-in/check-out, guest services, and accurate payment processing to ensure a smooth guest experience.

Qualifications include a high school diploma and at least one year in customer service; hospitality experience is preferred. Bilingual English/Spanish is a plus. Computer familiarity is beneficial for daily tasks and reporting.