Front Desk Specialist — Customer Experience

Team Auto Center; Grand Forks (ND); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, vision & dental insurance

Disability & life insurance

401(k) with company match

Paid time off

Discounted services

Employee vehicle purchase program

Volunteer time off

Job summary

Rydell Auto Center in Grand Forks, ND, is seeking a Full Time Receptionist with excellent customer service and a winning attitude. You will greet customers at our GM dealership and direct them to the correct destination, while performing basic office tasks to assist the Sales and Office departments.

Schedule is 7am-3pm, Monday through Friday, and pay is $17 per hour. We offer above-average health, vision and dental insurance, disability and life insurance, a 401(k) with matching up to 4%, paid

Qualifications

• Experience in customer service or front desk roles.
• Ability to relay customer needs to sales/management clearly.
• Professional appearance and demeanor.

Responsibilities

• Answer phones and direct customers to the proper department.
• Handle customer complaints diplomatically and refer to appropriate personnel.
• Communicate professionally with callers and minimize hold times.
• Assist managers with clerical duties.
• Be friendly, courteous, and efficient with customers and employees.
• Familiarize yourself with department structures and internal procedures.

Skills

Customer service oriented

Communication skills

Tools

Microsoft Office suite

Job description

Rydell Auto Center in Grand Forks, ND, is seeking a Full Time Receptionist with excellent customer service and a winning attitude. You will greet customers at our GM dealership and direct them to the correct destination, while performing basic office tasks to assist the Sales and Office departments.

Schedule is 7am-3pm, Monday through Friday, and pay is $17 per hour. We offer above-average health, vision and dental insurance, disability and life insurance, a 401(k) with matching up to 4%, paid