Front Desk Security & Resident Experience Specialist

Allied Universal; Chicago (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Chicago, IL is seeking a Security Guard Full Time Reception Visitor Screening to welcome residents and visitors, manage access, monitor entry, and respond to security concerns with professionalism.

You will provide customer service, maintain entry records, and support a welcoming environment while upholding safety standards. The position requires 18+ (21+ for armed), a high school diploma, background check, and drug screening. Pay is $20.90 per hour.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to residents, visitors, and vendors by carrying out site-specific procedures, access-control protocols, and security-related activities at a residential condominium location.
• Staff the front desk, greet and screen visitors, verify access authorization, issue visitor credentials as applicable, and maintain accurate entry records.
• Monitor lobby activity, access points, cameras, alarms, and communications systems; report unusual activity or maintenance concerns according to site procedures.
• Respond to resident requests, incidents, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and emergency services when needed.
• Maintain clear written logs and incident reports, communicate professionally with residents and property management, and support a welcoming residential environment.

Skills

Customer service

Access control

Front desk operations

Education

High school diploma

Tools

CCTV systems

Job description

Allied Universal in Chicago, IL is seeking a Security Guard Full Time Reception Visitor Screening to welcome residents and visitors, manage access, monitor entry, and respond to security concerns with professionalism.

You will provide customer service, maintain entry records, and support a welcoming environment while upholding safety standards. The position requires 18+ (21+ for armed), a high school diploma, background check, and drug screening. Pay is $20.90 per hour.