Front Desk Security Pro – Government Site, Growth & Benefits

Allied Universal; Pasadena (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Shift management tools

Career growth opportunities

Health benefits & retirement plan

Perks program discounts

Job summary

Allied Universal in Pasadena, CA is seeking a Front Desk Security Officer for a government location. You will greet visitors, verify access, and maintain a safe, orderly reception area.

This full-time role emphasizes professional customer service, incident reporting, and collaboration with site contacts and emergency responders. A high school diploma and background check are required, with licensing as applicable.

Qualifications

• Provide professional customer service at a front desk in a government utility location by following site-specific procedures and security-related policies.
• Greet, screen, and direct visitors, employees, contractors, and vendors; verify access authorization and issue visitor credentials in accordance with site requirements.
• Monitor entry points, visitor activity, and security-related systems from a stationary post; report unusual activity, access concerns, and policy violations to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; communicate with site contacts and emergency responders as directed.
• Maintain accurate visitor logs, incident reports, and other required documentation while supporting a professional and welcoming front-desk environment.

Responsibilities

• Provide professional customer service at a front desk in a government utility location by following site-specific procedures and security-related policies.
• Greet, screen, and direct visitors, employees, contractors, and vendors; verify access authorization and issue visitor credentials in accordance with site requirements.
• Monitor entry points, visitor activity, and security-related systems from a stationary post; report unusual activity, access concerns, and policy violations to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; communicate with site contacts and emergency responders as directed.
• Maintain accurate visitor logs, incident reports, and other required documentation while supporting a professional and welcoming front-desk environment.

Skills

Customer service

Access control

Visitor screening

Communication

Education

High school diploma or equivalent

Job description

Allied Universal in Pasadena, CA is seeking a Front Desk Security Officer for a government location. You will greet visitors, verify access, and maintain a safe, orderly reception area.

This full-time role emphasizes professional customer service, incident reporting, and collaboration with site contacts and emergency responders. A high school diploma and background check are required, with licensing as applicable.