Front Desk Security Pro: Career Growth & Customer Focus

Allied Universal; Broomfield (CO); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Retirement plan

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Perks program discounts

Job summary

Allied Universal, North America’s leading security and facility services company, seeks a Security Officer Front Desk in Broomfield, CO. You will welcome visitors, manage access, and respond to security needs on a 3-shift schedule.

The role emphasizes customer service, professional presence, and adherence to site policies. Minimum two years security experience and a high school diploma are required; CPR/First Aid preferred.

Qualifications

• At least two years of security-related experience.
• CPR and First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all laws.
• A drug screen may be required.
• Licensing requirements may be required by state/local laws.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, employees, visitors, and vendors by carrying out site-specific security-related procedures and emergency response activities.
• Monitor access at the front desk by greeting visitors, verifying identification and authorization, issuing visitor credentials, and maintaining visitor logs.
• Receive and direct incoming calls, visitors, deliveries, and service personnel while maintaining a professional and welcoming reception area.
• Respond to incidents and critical situations in a calm, problem-solving manner, promptly communicating with site contacts and emergency responders as needed.
• Help to deter unauthorized access by observing entry activity, reporting unusual conditions, and following established escalation procedures.

Skills

Security experience

Customer service

Education

High school diploma

Job description

Allied Universal, North America’s leading security and facility services company, seeks a Security Officer Front Desk in Broomfield, CO. You will welcome visitors, manage access, and respond to security needs on a 3-shift schedule.

The role emphasizes customer service, professional presence, and adherence to site policies. Minimum two years security experience and a high school diploma are required; CPR/First Aid preferred.