Front Desk Security Officer – Suit & Tie (Norfolk)

Dunbar Security Solutions; Norfolk (VA); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Short-term and long-term disability

401(k)/403(b) plan

Paid vacation, sick days, and holidays

Job summary

Dunbar Security Solutions is seeking a Front Desk Security Officer for a high-profile residential property in Norfolk, VA. Officers wear business attire and serve as the polished first contact for residents, guests, and visitors, combining front desk service with strict access control and reporting.

The ideal candidate is professional, courteous, and confident enforcing security procedures under pressure, with experience in customer service and front desk roles.

Qualifications

• Virginia DCJS unarmed security officer registration, or ability to obtain
• Must be 18 years of age (required for Virginia DCJS registration)
• Availability to work Monday and Tuesday, 2:00 PM – 10:00 PM, and Saturday and Sunday, 6:00 AM – 2:00 PM
• Ability to meet the business-attire dress code
• Excellent communication, customer service, and conflict-resolution skills
• Confidence enforcing access control procedures professionally
• Strong attention to detail and accurate report writing
• Discretion with confidential resident and property information
• Reliable transportation and dependable attendance
• Previous security, concierge, front desk, or hospitality experience preferred

Responsibilities

• Front desk and customer service
• Greet residents, visitors, guests, and patrons professionally
• Assist visitors with directions and questions
• Verify visitor authorization and register guests
• Handle complaints calmly and resolve conflicts
• Maintain a neat, organized front desk
• Maintain strict access control throughout the property
• Verify identification and credentials before entry
• Monitor lobby and entry points
• Report suspicious activity or security concerns
• Conduct foot patrols and inspections of designated areas
• Document daily activity and incident reports
• Communicate shift-change information clearly
• Follow post orders and client procedures
• Perform other related duties as assigned
• Dress Code: wear business suit, collared shirt, tie, belt, dress shoes
• Maintain professional appearance throughout shift

Skills

Communication

Customer service

Conflict resolution

Attention to detail

Report writing

Professional appearance

Education

DCJS unarmed security officer registration

18+ years old

Tools

NFC

QR codes

Electronic checkpoints

Job description

Dunbar Security Solutions is seeking a Front Desk Security Officer for a high-profile residential property in Norfolk, VA. Officers wear business attire and serve as the polished first contact for residents, guests, and visitors, combining front desk service with strict access control and reporting.

The ideal candidate is professional, courteous, and confident enforcing security procedures under pressure, with experience in customer service and front desk roles.