Front Desk Security & Guest Services Pro

Allied Universal; Missouri; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits: medical/dental/vision & life

Job summary

Allied Universal in Saint Louis, MO is seeking a Front Desk Security Officer to welcome visitors, manage access, respond to concerns, and provide outstanding customer service at a technology location. You will support site operations, monitor lobby activity, and coordinate with site contacts and emergency responders as needed.

This full-time role offers a pay rate of $18.00 per hour. You’ll join a team that prides itself on integrity, safety, and excellent service, with opportunities for growth

Qualifications

• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Comfortable using a computer and/or tablet is preferred.
• CPR and/or First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide exceptional customer service to visitors, employees, and vendors at a front desk location within a technology, media, and telecommunications environment.
• Manage visitor access by greeting guests, verifying identification, following site-specific entry procedures, and directing individuals to appropriate contacts or areas.
• Monitor lobby activity, access-control systems, communications, and other assigned security-related equipment; report unusual activity according to site procedures.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, including coordinating with appropriate site contacts and emergency responders when needed.
• Maintain accurate visitor logs, issue and collect temporary credentials as authorized, and complete required security-related reports and shift documentation.

Skills

Customer service

Alarm panel

Access control

Computer / tablet

CPR / First Aid

Age 18+ / 21+

High school diploma

Background check

Drug screen

Driver's license

Education

High School Diploma or Equivalent

Job description

Allied Universal in Saint Louis, MO is seeking a Front Desk Security Officer to welcome visitors, manage access, respond to concerns, and provide outstanding customer service at a technology location. You will support site operations, monitor lobby activity, and coordinate with site contacts and emergency responders as needed.

This full-time role offers a pay rate of $18.00 per hour. You’ll join a team that prides itself on integrity, safety, and excellent service, with opportunities for growth