This Is NOT a Typical Front Desk Job
If you’re just looking to “check people in and answer phones,” this is not the role for you.
This position is for someone who:
- Loves people
- Thrives in a fast-paced environment
- Is confident recommending services + products
- Wants to be part of a team that drives results
What You’ll Be Responsible For
- Delivering a high-energy, welcoming guest experience
- Booking appointments strategically to maximize the schedule
- Driving rebooking and filling gaps in the day
- Reaching out to clients (waitlist / no walk-in list) to generate business
- Recommending retail and service upgrades
- Keeping the front desk organized, accurate, and efficient
Who You Are
- Outgoing, talkative, and confident with people
- Naturally persuasive (you can recommend without feeling “salesy”)
- Organized and detail-oriented
- Able to multitask under pressure without getting overwhelmed
- Takes initiative instead of waiting to be told what to do
What Makes You Stand Out
- Experience in retail, hospitality, or salon/spa
- Comfortable hitting goals (rebooking %, retail, booking)
- Strong phone and communication skills
This Role Is NOT For You If:
- You don’t like talking to people all day
- You get overwhelmed in busy environments
- You prefer strict, repetitive tasks with little interaction
- You’re uncomfortable recommending products or services
Compensation & Growth
- Competitive hourly pay
- Performance-based bonuses
- Employee discounts
- Opportunity to grow into leadership roles
Scheduling
- Day Shift 7:30 am - 2:30 pm Tuesday through Friday.
- Opportunity to pick up additional shifts as we expand (including Mondays)
REQUIRED: Application Questions
- Tell us about a time you recommended a product or service to someone—what did you say and what was the outcome?
- How do you handle multiple customers or tasks at once during a busy shift?
- On a scale of 1–10, how comfortable are you with sales? Explain why.
- Why do you want to work in a salon environment specifically?
We’re building a high-performance team—apply only if you’re ready to bring energy, accountability, and results.—