Front Desk Sales Associate - PART TIME

The Lash Lounge; Indianapolis (IN); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Bonus based on performance

Free uniforms

Opportunity for advancement

Free lash and brow services

Discounted products

Job summary

A beauty service provider is seeking motivated individuals for a sales position in Indianapolis. Ideal candidates will have excellent customer service and sales skills. Responsibilities include meeting guest targets, consulting on services, and managing transactions. Base hourly pay starts at $14, plus commissions and bonuses. Join a supportive team and make a positive impact in a vibrant environment.

Qualifications

• 2 years in customer service/front desk experience required.
• 2 years sales/marketing experience preferred, especially in retail.

Responsibilities

• Meet and exceed guest membership and scheduling targets.
• Consult with guests on services and products.
• Manage sales transactions and records.
• Create an outstanding experience for guests.

Skills

Customer service

Communication skills

Multitasking

Sales skills

Tools

MindBody software

Job description

Full Time • The Lash Lounge Indy - Nora Plaza

• Bonus based on performance
• Free uniforms
• Opportunity for advancement

Why Join our Sales Team

We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team! You earn sales commissions and bonuses on top of a competitive base hourly rate. Benefits include free lash and brow services, and discounted products.

Schedule: Must have availability weekdays, weekends, evenings.

Key Responsibilities

• Meet and exceed guest membership and scheduling targets
• Consult with guests on key benefits of services, memberships, and retail products
• Coordinate appointment scheduling, communicating confidently via phone, text and email
• Create an outstanding experience so every guest will want to return
• Decisively resolve issues, appropriately escalating issues to mitigate in future
• Manage accurate sales transactions and guest/member records within MindBody software
• Other duties as assigned
• You are a spirited, outgoing team member who is passionate about excellent customer service
• You take pride in, and truly enjoy, cultivating relationships with guests
• You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate
• You can work in fast paced environments, multitasking and prioritizing
• You always work with the highest levels of integrity and respect and avoid gossip/drama
• You always present as professional, confident and approachable
• You are skilled at using various technology platforms and feel comfortable learning to use new programs

Experience

• Customer service and/or front desk/receptionist: 2 years
• Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model)
• Salon/beauty experience preferred

Pay

Sales commissions + $14+ per hour base pay + bonus eligible.

Compensation: $14.00 per hour.

What We Do

The Lash Lounge is a world-class destination for semi‑permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

Why Join Our Team

We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory‑based and hands‑on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry‑wide and rivals the best in the business.

Company Culture

When you’re a part of the Lash Lounge, you’re a part of our family! We have a passion for lashes and a P.A.S.S.I.O.N. for our team. We are Professional, Appreciative, Service‑Oriented, Servant Leaders, of Integrity. We take Ownership and Never Give Up.

Learn and master The Lash Lounge’s exclusive lash design technique, combining aspects of personalization and customization to create looks 100% unique to every guest!

You’ll get access to the ongoing support you need and the stylist networking forums you’ll love to improve your skills and grow your career.

Lash Lounge‑certified, our stylists set the standard for exceptional skills and service.

The salon will feel like your second home and your coworkers your family.

Every day, you’ll get to make people feel BEAUTIFUL!

Our team genuinely cares about one another, and we demonstrate that by showing respect and giving daily encouragement.

Franchise Information

As this franchise is independently owned and operated by a franchisee, your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.