Front Desk Sales Associate - PART TIME:

The Lash Lounge Dallas – Park Cities; Indianapolis (IN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Free uniforms

Performance bonuses

Advancement opportunities

Free lash & brow services

Discounted products

Job summary

The Lash Lounge Indy - Nora Plaza is seeking a friendly Front Desk Sales Associate for part-time hours. You will greet guests, promote memberships and services, schedule appointments, and process transactions with MindBody software.

We offer a base hourly rate of $14 with sales commissions, performance bonuses, free uniforms, and opportunities for advancement; plus free lash and brow services and product discounts for team members.

Qualifications

• 2 years of customer service or front desk experience.
• Sales and/or marketing experience is a plus, especially in retail or memberships.
• Salon/beauty industry experience preferred.

Responsibilities

• Meet and exceed guest membership and scheduling targets.
• Consult with guests on benefits of services, memberships, and retail products.
• Coordinate appointment scheduling via phone, text, and email.
• Create an outstanding guest experience to encourage repeat visits.
• Resolve issues and escalate when needed to prevent recurrence.
• Process sales transactions and maintain guest/member records in MindBody.

Skills

Customer service

Sales experience

Communication skills

Multitasking

Team player

MindBody software

Tools

MindBody software

Job description

Future Opening: Front Desk Sales Associate - PART TIME:

Full Time The Lash Lounge Indy - Nora Plaza

• Bonus based on performance
• Free uniforms
• Opportunity for advancement

Seeking outgoing, personable, sales-oriented individuals to work at The Lash Lounge and sugaringLA as a Front Desk Sales Associate!

Why Join our Sales Team: We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team! You earn sales commissions and bonuses on top of a competitive base hourly rate! Benefits include free lash and brow services, and discounted products.

Schedule:
MUST HAVE AVAILABILITY WEEKDAYS/WEEKENDS/EVENINGS

Key Responsibilities:

• Meet and exceed guest membership and scheduling targets
• Consult with guests on key benefits of services, memberships, and retail products
• Coordinate appointment scheduling, communicating confidently via phone, text and email
• Create an outstanding experience so every guest will want to return
• Decisively resolve issues, appropriately escalating issues to mitigate in future
• Manage accurate sales transactions and guest/member records within MindBody software
• Other duties as assigned
• You are a spirited, outgoing team member who is passionate about excellent customer service
• You take pride in, and truly enjoy, cultivating relationships with guests
• You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate
• You can work in fast paced environments, multitasking and prioritizing
• You always work with the highest levels of integrity and respect and avoid gossip/drama
• You always present as professional, confident and approachable
• You are skilled at using various technology platforms and feel comfortable learning to use new programs

Schedule:
MUST BE AVAILABLE WEEKDAY EVENINGS, SATURDAY AND SUNDAY

Experience:

• Customer service and/or front desk/receptionist: 2 years
• Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model)
• Salon/beauty experience preferred

Pay:
SalesCommissions + $14+ per hour Base Pay + Bonus eligible

Compensation: $14.00 per hour

WHAT WE DO:

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

WHY JOIN OUR TEAM:

We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based and hands‑on education to further your professional careers.

Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.

How would you define customer satisfaction? *

Do you have reliable transportation to and from work? *

Are you comfortable learning new technologies? *

WHEN YOU'RE A PART OF THE LASH LOUNGE, YOU'RE A PART OF OUR FAMILY!

We have a passion for lashes and a P.A.S.S.I.O.N. for our team.

We are: Professional,Appreciative,Service-Oriented,Servant Leaders, ofIntegrity. We: TakeOwnership andNever Give Up.

Learn and master The Lash Lounge's exclusive lash design technique, combining aspects of personalization and customization to create looks 100% unique to every guest!

You'll get access to the ongoing support you need and the stylist networking forums you'll love to improve your skills and grow your career.

Lash Lounge-certified, our stylists set the standard for exceptional skills and service.

The salon will feel like your second home and your coworkers your family.

Every day, you'll get to make people feel BEAUTIFUL!

What I like most about working at The Lash Lounge is not only the knowledge that I've been able to acquire, but mostly the collaborative environment that I'm a part of. We all genuinely care about one another, and we demonstrate that by showing respect and giving daily encouragement.

ANNA DUTRA