Front Desk Sales Associate

Massage Envy; Wilmette (IL); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Performance-based incentives

Training and support

Friendly team environment

Job summary

Massage Envy in Wilmette, IL is seeking a Sales Associate to drive membership sales, promote services, and deliver exceptional customer experiences in a fast-paced environment.

You'll greet guests, recommend wellness solutions, and close inquiries to meet and exceed location targets. The role offers competitive pay with incentives and opportunities for growth.

Qualifications

• Persuasive, outgoing personality who loves engaging with people and influencing decisions.
• Competitive, goal-oriented mindset with a track record of meeting sales targets.
• Strong communication and relationship-building skills to connect with clients.
• Comfort in fast-paced environments, taking initiative and driving results.
• Organizational skills to juggle multiple tasks while keeping sales first.
• Passion for wellness and belief in Massage Envy’s services.
• Ability to stand for extended periods with energetic presence.
• Previous sales experience is a plus, but drive and personality matter most.

Responsibilities

• Promote and sell membership programs, retail products, and premium services.
• Greet guests with enthusiasm and tailor recommendations.
• Build relationships to foster loyalty and repeat business.
• Close inquiries, handle objections, convert leads to memberships.
• Schedule appointments and process transactions; keep sales area organized.
• Track progress against goals and propose ideas to boost sales.
• Maintain a productive, high-energy work environment.
• Uphold Massage Envy brand through exceptional service.
• Collaborate with team to achieve location targets.

Skills

Persuasive personality

Outgoing

Sales-oriented

Communication skills

Job description

3232 Lake Ave Unit 165, Wilmette, IL 60091 • Massage Envy - PCRK

Description

Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you’ll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment!

As a Sales Associate, you’re the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you’re outgoing, confident, and ready to take ownership of your success, we want you on our team!

Key Responsibilities

• Drive Sales Success: Actively promote and sell Massage Envy’s membership programs, retail products, and premium services to meet or exceed individual and location sales targets.
• Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions.
• Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business.
• Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach.
• Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area.
• Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance.
• Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day.
• Uphold Our Brand: Embody Massage Envy’s Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere.
• Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table.
• Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment.

Requirements

What We’re Looking For:

• A persuasive, outgoing personality who loves engaging with people and influencing decisions.
• A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets.
• Strong communication and relationship-building skills to connect with clients and close sales.
• Confidence in a fast-paced, dynamic environment where you can take initiative and drive results.
• Organizational skills to juggle multiple tasks while keeping sales at the forefront.
• Passion for wellness and a belief in the value of Massage Envy’s services.
• Ability to stand for extended periods and maintain a professional, energetic presence.
• Previous sales experience is a plus, but we’re looking for drive and personality above all!

Why Join Us?

• Be part of a vibrant, supportive team where your energy and ideas make a difference.
• Opportunity to shine in a role that rewards persuasion, hustle, and results.
• Competitive compensation with performance-based incentives for top performers.
• Training and support to help you master our services and sales processes.
• A fun, fast-paced environment where you can grow your sales skills and career.

Up to $16.50 per hour based on experience and availability.

We Believe Our Differences Make Us Better. We’re excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities.

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.