Front Desk Sales Associate

Massage Envy; Illinois; On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based incentives

Training and development

Career growth opportunities

Job summary

Massage Envy Mt Prospect is seeking a Sales Associate to drive memberships, retail sales, and premium services with energy and a customer-first mindset. You’ll greet guests, tailor recommendations, and close inquiries in a fast-paced environment.

Ideal candidates are outgoing, goal-driven, and comfortable working toward targets. This role rewards hustle with performance incentives, training, and opportunities to grow within a supportive team at our Mt Prospect location.

Qualifications

• Persuasive, outgoing personality with strong interpersonal skills.
• Competitive, goal-driven mindset with ability to hit targets.
• Excellent communication and relationship-building abilities.
• Comfortable in a fast-paced environment with initiative and drive.
• Organizational skills to juggle tasks while keeping sales in focus.
• Passion for wellness and belief in Massage Envy’s services.
• Ability to stand for extended periods and maintain a professional presence.

Responsibilities

• Drive Sales: promote memberships, retail products, and premium services to meet or exceed sales targets.
• Engage guests: greet with enthusiasm and recommend services based on client needs.
• Build relationships: create a welcoming environment to foster loyalty and repeat business.
• Close deals: handle inquiries, overcome objections, and convert leads into sales.
• Manage sales operations: schedule appointments, handle inquiries, and process transactions.
• Stay productive: track progress toward goals and contribute ideas to boost sales.
• Uphold brand: deliver exceptional service reflecting the company values.
• Team collaboration: support teammates to achieve collective goals.

Skills

Persuasive personality

Outgoing

Goal-oriented

Strong communication

Relationship-building

Fast-paced performer

Organizational skills

Wellness interest

Stamina to stand

Job description

1212 E Central Road, Suite A, Mt Prospect, IL 60056 Massage Envy - PCRK

Description

Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you’ll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment!

As a Sales Associate, you’re the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you’re outgoing, confident, and ready to take ownership of your success, we want you on our team!

Key Responsibilities:

• Drive Sales Success: Actively promote and sell Massage Envy’s membership programs, retail products, and premium services to meet or exceed individual and location sales targets.
• Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions.
• Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business.
• Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach.
• Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area.
• Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance.
• Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day.
• Uphold Our Brand: Embody Massage Envy’s Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere.
• Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table.
• Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment.

Requirements

What We’re Looking For:

• A persuasive, outgoing personality who loves engaging with people and influencing decisions.
• A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets.
• Strong communication and relationship-building skills to connect with clients and close sales.
• Confidence in a fast-paced, dynamic environment where you can take initiative and drive results.
• Organizational skills to juggle multiple tasks while keeping sales at the forefront.
• Passion for wellness and a belief in the value of Massage Envy’s services.
• Ability to stand for extended periods and maintain a professional, energetic presence.
• Previous sales experience is a plus, but we’re looking for drive and personality above all!

Why Join Us?

• Be part of a vibrant, supportive team where your energy and ideas make a difference.
• Opportunity to shine in a role that rewards persuasion, hustle, and results.
• Competitive compensation with performance-based incentives for top performers.
• Training and support to help you master our services and sales processes.
• A fun, fast-paced environment where you can grow your sales skills and career.

We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities.

ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.