Front Desk Sales Associate

Massage Envy; Moraga (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare including medical, dental,–

401(k) for full-time employees

Paid time off for full-time employees

Employee referral bonus program

Employee Assistance Program

A flexible schedule for a better work"

In-depth product and service training

A free massage, skincare or stretch"

30% off all products

50% off additional services

Job summary

Massage Envy Lamorinda in Moraga, CA is hiring for full-time and part-time positions. You will provide outstanding customer service, educate clients on Total Body Care, and book future services while helping grow and retain a client base both in person and via phone or email outreach.

The role includes promoting Massage Envy Wellness Program and supporting clinic flow with scheduling, calls, and inquiries, with a flexible schedule for work-life balance.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Sales experience

Math skills

People skills

Multitasking

Tools

Computer skills

Job description

558 Center Street, Moraga, CA 94556 Massage Envy - Wenge Zhang

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Lamorinda, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

• Competitive base pay of $18.00-20.00/hourly bonuses and commissions
• Healthcare including medical, dental and vision plans for full-time employees
• 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 30% off all products
• 50% off additional services

Qualified Candidates

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location