Front Desk Sales Associate

Massage Envy; Milford (CT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Healthcare coverage

Dental plan

Vision plan

401(k) matching

Paid time off

Employee assistance program

Flexible schedule

Free massage monthly

Product discounts

Job summary

Massage Envy Milford is seeking team members who can deliver exceptional customer service, educate clients on Total Body Care, and drive wellness service bookings in a fast-paced retail environment. You will engage guests, promote the Massage Envy Wellness Program, and contribute to a welcoming, high-energy clinic culture.

Candidates should have retail or sales experience, strong math and computer skills, and the ability to multitask while building positive relationships with clients.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail experience

Sales experience

People skills

Math skills

Computer skills

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Milford, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $16.94-20.00/hourly with incentives, bonuses and commissions
• 50% Employer-paid healthcare including
• Dental and vision plans available
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• 24/7 Employee Assistance Programthrough SupportLinc
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location