Front Desk Retail Associate — Customer Service Pro

Guest Services, Inc.; Washington; On-site; USD 20,000 - 29,000; Full time

Job summary

Guest Services, Inc. is hiring a Retail Sales Associate to assist customers with purchases, merchandise displays, and general service. You will handle cash, operate the register, and help maintain a clean, organized sales area across the unit.

Responsibilities include greeting customers, describing products, processing payments, and supporting special events while upholding safety standards and policies. High school diploma preferred; strong English communication required.

Qualifications

• Partial High School education; High School Diploma/G.E.D. preferred.
• Ability to communicate with guests and provide high-level service.
• Proficiency in handling cash and operating a cash register.
• Willingness to pass cash handling training.
• Interest in Washington, DC landmarks is not required but preferred.

Responsibilities

• Smile and greet customers; answer questions and provide product information.
• Describe merchandise and explain use, operation, and care of merchandise.
• Compute sales prices and process cash or credit payments.
• Issue receipts, refunds, or changes accurately.
• Maintain cash register and sales area; assist with stock and cleanliness.
• Support special events and adhere to safety requirements.

Skills

Mathematics

Customer service

Cash handling

Communication

Problem solving

Education

High School Diploma/G.E.D. preferred

Partial High School education

Tools

Cash register system

Job description

Guest Services, Inc. is hiring a Retail Sales Associate to assist customers with purchases, merchandise displays, and general service. You will handle cash, operate the register, and help maintain a clean, organized sales area across the unit.

Responsibilities include greeting customers, describing products, processing payments, and supporting special events while upholding safety standards and policies. High school diploma preferred; strong English communication required.