Front Desk & Resident Concierge (Weekend Shifts)

Sapphire Health Services, LLC; Gresham (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

401(K)

Medical/Health Insurance

Dental Insurance

Vision Insurance

Birthday/Holiday Pay

Wellness Fund

Uniform Fund

Longevity Bonuses

Quarterly Vacation Drawing

Tuition Reimbursement

Job summary

Sapphire Health Services, LLC in Gresham, OR is hiring a full-time receptionist to manage the front office and greet residents and visitors. The role includes answering phones, handling the intercom, and providing information while supporting the Executive Director/Administrator.

Daily and weekend (16-hour) shifts are required, with Saturday–Sunday availability. The position offers benefits and opportunities to contribute to a compassionate, resident-focused environment.

Qualifications

• Greeting residents and visitors; provide information.
• Answering and directing calls, managing intercom system.
• Assist Executive Director/Administrator and staff with special projects.

Responsibilities

• Answer phone calls professionally and represent the facility.
• Respond to resident questions or inquiries.
• Respond to emergency calls from residents.
• Typing communications.
• Creating new files as needed.
• Keeping information updated and communicated.
• Assisting facility staff with special projects and/or assignments.
• Assist in the dining room when needed.
• Conducts facility tours for potential residents and/or their families.
• Assist with organizing special events, prepares sign-in sheets, and assists with coordinating public relations.
• Greets new residents and coordinates upcoming appointments.
• Be acquainted with emergency and disaster plans and equipment.
• Be available and visible; interact with residents.
• Record and report significant information on a potential resident's visit or call.
• Assist in the collection of monthly rent from residents.
• File bills and send out bills when asked.
• Coordinate transportation of residents as needed
• Other duties as assigned

Skills

Front desk

Phone etiquette

Customer service

Communication

Job description

Sapphire Health Services, LLC in Gresham, OR is hiring a full-time receptionist to manage the front office and greet residents and visitors. The role includes answering phones, handling the intercom, and providing information while supporting the Executive Director/Administrator.

Daily and weekend (16-hour) shifts are required, with Saturday–Sunday availability. The position offers benefits and opportunities to contribute to a compassionate, resident-focused environment.