Front Desk Representative- Pain Clinic

Border Pain Institute; El Paso (TX); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Zusammenfassung

Border Pain Institute is seeking a friendly Front Desk Representative for our El Paso clinic. You will greet patients, manage check-in/out, verify insurance, and collect payment information while delivering excellent customer service.

The role requires strong communication, basic computer skills, and the ability to multitask in a busy healthcare setting. Training and ongoing support are provided to ensure a smooth patient experience.

Qualifikationen

• Experience in a medical setting and insurance verification.
• Strong communication and customer-service mindset.
• Ability to multitask and work in a fast-paced clinic environment.

Aufgaben

• Greet patients and manage the front desk experience.
• Verify insurance and obtain authorizations/referrals.
• Answer phones, schedule appointments, and collect information.
• Assist patients with paperwork and consent forms.
• Maintain a clean, welcoming reception area and handle payments.
• Provide general customer service and support during patient visits.

Kenntnisse

Customer service

Excellent communication

Computer skills

Ausbildung

High school diploma or equivalent

Tools

Insurance verification software

Scheduling software

Jobbeschreibung

Benefits:

• Health insurance
• Paid time off
• Competitive salary
• Dental insurance
• Vision insurance

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. You will also have to verify insurances, work on authorizations and other duties.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Obtain authorizations and referrals
• Verify insurances
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• One or more years of experience in a medical setting and insurance verification
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with insurance verification and referrals
• Excellent multi-tasking skills