Front Desk Representative

CENTRAL MAGNETIC IMAGING NORTH; Florida; On-site; USD 25,000 - 29,000; Part time

Job summary

Central Magnetic Imaging North is seeking a friendly Medical Office Front Desk Representative to greet patients, manage inquiries, schedule appointments, and support a smooth check-in process.

You will handle phone calls, messages, basic billing coordination, and HIPAA-compliant record keeping. This part-time, Saturday-only role requires ability to lift up to 25 pounds and proficiency with Word, Excel, and EHR software. Location: Florida.

Qualifications

• Experience working in a medical office, preferred.
• Proficient in Microsoft Word and Excel.
• Proficient in using medical office software, electronic health records (EHR) systems.
• Able to lift and/or move up to 25 pounds, required.
• Part-time, Saturday only position. Able to work only on Saturdays, required.

Responsibilities

• Welcome patients and visitors, answer inquiries and provide assistance in a friendly and professional manner.
• Answer and route incoming calls, manage emails, and relay messages to relevant staff.
• Manage patient appointments, coordinate with medical staff to ensure optimal scheduling and minimal wait times.
• Maintain and update patient records, ensuring accuracy and compliance with privacy regulations, such as HIPAA.
• Assist patients with insurance-related inquiries, verify coverage, and process co-payments or payments.
• Work closely with billing and coding staff as required.
• Perform various administrative tasks, filing, scan documents, maintain inventory of supplies.

Skills

Microsoft Word

Microsoft Excel

Customer service

HIPAA compliance

Tools

EHR systems

Medical office software

Job description

As a Medical Office Front Desk Representative, you are the first point of contact for patients and visitors to our medical practice. Your role is pivotal in creating a welcoming and organized environment while efficiently managing administrative tasks critical to the smooth operation of our medical office.

Responsibilities:

• Welcome patients and visitors, answer inquiries and provide assistance in a friendly and professional manner.
• Answer and route incoming calls, manage emails, and relaymessages to relevant staff.
• Manage patient appointments, coordinatewith medical staff to ensure optimal scheduling and minimal wait times.
• Maintain and update patient records, ensuring accuracy and compliance with privacy regulations, such as HIPAA.
• Assist patients with insurance-related inquiries, verify coverage, and process co-payments or payments. Work closely with billing and coding staff as required.
• Perform various administrative tasks,filing, scan documents, maintaininventory of supplies.
• Maintain front desk area and waiting room tidy, organized, and well-stocked with necessary forms, brochures, and supplies.
• Ensure the smooth flow of patients within the medical office, optimizing efficiency and minimizing wait time.

Qualifications:

• Experience working in a medical office, preferred
• Proficient in Microsoft Word and Excel
• Proficient in using medical office software, electronic health records (EHR) systems
• Able to liftand/or move up to 25 pounds, required
• Part-time, Saturday only position. Able to work only on Saturdays, required

Compensation: $18.00 - $21.00

No Third Party Agencies or Submissions Will Be Accepted.

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.