Front Desk Representative

Alphabe Insight Inc; Chicago (IL); Presencial; USD 42.000 - 49.000; Jornada completa

Descripción de la vacante

Entertainment Travel Associates in Chicago, IL seeks a welcoming Front Desk Representative to create a positive first impression for visitors and support daily reception activities.

This role offers on-the-job training, opportunities to develop customer service and administrative skills, a collaborative work environment, and pathways for professional growth. Competitive monthly compensation is offered based on experience.

Formación

• Strong interpersonal and verbal communication skills.
• Friendly, professional, and customer-focused attitude.
• Good organizational skills and attention to detail.
• Dependable, punctual, and able to manage multiple priorities.
• Ability to handle routine requests with discretion and professionalism.
• Previous front desk or customer service experience is a plus but not required.

Responsabilidades

• Greet visitors professionally and provide a welcoming first point of contact.
• Answer general questions and direct visitors to the appropriate person or department.
• Maintain an organized and presentable reception area.
• Assist with coordinating visitor arrivals and routine front desk activities.
• Provide accurate information about company services and general procedures.
• Support daily administrative tasks and help maintain orderly records.
• Handle inquiries courteously and ensure visitors receive helpful assistance.

Conocimientos

Interpersonal communication

Customer service mindset

Organizational skills

Punctual reliability

Descripción del empleo

• Compensation: USD 3,750 - USD 4,425 - monthly

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

About the Role

We are looking for a welcoming and organized Front Desk Representative to create a positive first impression for visitors and help support daily front desk activities. The ideal candidate enjoys assisting people, providing clear information, and maintaining an orderly and professional environment. This position offers training and opportunities to strengthen customer service, organization, and administrative skills.

Responsibilities

Greet visitors professionally and provide a welcoming first point of contact.

Answer general questions and direct visitors to the appropriate person or department.

Maintain an organized and presentable reception area.

Assist with coordinating visitor arrivals and routine front desk activities.

Provide accurate information about company services and general procedures.

Support daily administrative tasks and help maintain orderly records.

Handle inquiries courteously and ensure visitors receive helpful assistance.

What We Offer

On-the-job training and ongoing support.

Opportunities to develop customer service and administrative skills.

A supportive and collaborative work environment.

Professional development and potential advancement opportunities.

Compensation based on the position and experience.

Qualifications

Strong interpersonal and verbal communication skills.

Friendly, professional, and customer-focused attitude.

Good organizational skills and attention to detail.

Dependable, punctual, and able to manage multiple priorities.

Ability to handle routine requests with discretion and professionalism.

Previous front desk or customer service experience is a plus but not required.

Additional Information

Competitive Salary: $60,000 - $65,000 annually.

Career Growth Opportunities: Clear pathways for professional advancement and increased responsibilities.

Professional Development: Opportunities to strengthen marketing, communication, leadership, and strategic planning skills.

Collaborative Work Environment: Join a supportive team that values innovation, teamwork, and individual contributions.

Hands-On Learning: Gain practical exposure to marketing campaigns, brand promotions, and customer engagement strategies.

Skill Development: Expand your capabilities in campaign coordination, market research, project management, and relationship building.

Meaningful Contributions: Play an active role in initiatives that support business growth and brand recognition.