Front Desk Representative

Comsult Connect; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company seeks a dynamic Front Desk Representative to be the first point of contact for clients and visitors. This role involves providing exceptional customer service, managing phone calls, and performing administrative tasks to ensure smooth front office operations.

Qualifications

• High school diploma or equivalent; further education is a plus.
• Proven experience in a front desk or customer service role.
• Excellent verbal and written communication skills.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Answer phone calls and respond to inquiries promptly.
• Manage appointment scheduling and assist with reservations.

Skills

Communication

Organizational Skills

Multitasking

Customer Service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Job Title:

Front Desk Representative

Location:

Atlanta, GA

Job Type:

Full-Time

Job Summary

We are seeking a dynamic and friendly Front Desk Representative to join our team and be the first point of contact for our clients and visitors. In this role, you will provide exceptional customer service and represent our company with professionalism and enthusiasm. As the Front Desk Representative, you will be responsible for greeting guests, managing phone calls, and performing various administrative tasks to support the efficient operation of our front office.

Key Responsibilities

1. Greet and welcome visitors in a friendly and professional manner.
2. Answer phone calls and respond to inquiries promptly and accurately.
3. Manage appointment scheduling and assist with reservations.
4. Maintain the front desk area and ensure it is tidy and presentable.
5. Handle incoming and outgoing mail and packages.
6. Assist with administrative tasks such as filing, data entry, and document preparation.

Qualifications & Skills

• High school diploma or equivalent; further education is a plus.
• Proven experience in a front desk or customer service role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Ability to handle stressful situations with a calm demeanor.