Front Desk Receptionist (PRN)

MedQuest Imaging; Fort Mill (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

MedQuest Imaging is seeking a Front Desk Receptionist (PRN) to be the first point of contact for patients and visitors. This role involves welcoming patients, scheduling appointments, and providing excellent customer service in a fast-paced healthcare environment. Ideal candidates will have a strong customer service background and at least a high school diploma. Join a leading provider of diagnostic imaging services that emphasizes patient care and professional growth.

Qualifications

• Strong customer service background and focus.
• Professional written and verbal communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Serve as the initial point of contact with patients and referring physicians.
• Check patients in and answer telephone calls.
• Schedule patient appointments and collect payments.

Skills

Customer service

Communication skills

Multi-tasking

Education

High School Diploma or equivalent

Job description

Overview

Are you passionate about making a difference in the healthcare industry? At MedQuest Associates, we provide exceptional diagnostic imaging services that improve patient outcomes and enhance the quality of care. As a leading manager of outpatient diagnostic imaging facilities, we are constantly seeking talented and motivated individuals to join our dynamic team. If these attributes align with the job culture, you are seeking - then MedQuest Associates might be the right fit for you!

MedQuest Associates is looking for a Front Desk Receptionist (PRN)

PRN- means on an as needed basis. You will be scheduled monthly on an as needed basis.

Responsibilities

In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.

Qualifications

Education:

• High School Diploma or equivalent

Prior Experience:

• 0 - 2+ years of experience working in a Healthcare, customer support or hospitality field

Special Qualifications:

• Strong customer service background and focus
• Professional written and verbal communication skills
• Working knowledge and ability to perform accurately and efficiently on computer
• Demonstrated ability to multi-task
• Ability to work in a fast-paced environment

Preferred Skills/Experience:

• Experience working in a physician practice or other type of medical services office
• Knowledge of medical terminology
• Prior patient collections experience in a medical setting
• Medical records experience
• Bachelor’s Degree

Company Message

About MedQuest Imaging

Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, and X-ray, MedQuest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.

Patients, referring physicians, and healthcare systems count on MedQuest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit www.MQImaging.com.