Front Desk Receptionist/Office Coordinator

Binson's Home Health Care; Livonia (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and family-owned health care organization dedicated to providing exceptional products and services to the community. This role involves managing patient information, coordinating with medical professionals, and ensuring a welcoming environment for customers. With a commitment to employee growth and competitive benefits, this is an excellent opportunity for those looking to make a difference in the health care industry. If you possess strong interpersonal skills and a passion for customer service, we encourage you to apply and be part of a team that values better lives through better services.

Benefits

Competitive wages

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Holidays

Paid Vacation

401k Retirement Savings

Growth & Advancement Opportunity

Paid training

Qualifications

• High School Diploma or equivalent required.
• Experience in customer service and data entry preferred.

Responsibilities

• Input patient information into the computer system accurately.
• Manage incoming calls and coordinate with physicians for orders.
• Maintain cleanliness in the customer waiting area.

Skills

Interpersonal skills

Customer service skills

Multitasking skills

Organizational skills

Data entry experience

Medical office experience

Education

High School Diploma or Equivalent

Job description

As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson’s Medical Equipment & Supplies today!

What We're Looking For

• High School Diploma or Equivalent
• Interpersonal and customer service skills
• Multitasking and organizational skills
• Experience working with computers and data entry
• Previous medical office experience preferred

What You Will Be Doing

• Obtain and input all information from new patients into computer system including personal information and insurance
• Answering incoming phone calls into the department
• Obtain verbal/written orders from physicians prior to order generation, as required by insurance
• Obtain and document all necessary authorizations needed for customer order generation prior to dispensing items to customers
• Contacting customers when products have been received and schedule a pick-up time
• Manage work hold bins and make sure orders are scheduled timely for pick up
• Maintain the customer waiting area to make sure it is clean and neat at all times

LOCATION & SCHEDULE

• 13450 Farmington Rd., Livonia, MI 48150
• Monday-Friday 9:30 AM - 6:00 PM

WHAT'S IN IT FOR YOU?

• Competitive wages and benefits
• Health, Dental, Vision and Life Insurance
• Paid Holidays/Floating Holiday
• Paid Vacation
• 401k Retirement Savings
• Growth & Advancement Opportunity
• Paid training

ARE WE A MATCH?

If you think you have what it takes, apply online today! Join our industry-leading organization and put your exceptional skills into action.